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Where are Reggie products made?
Where are Reggie products made?
Our supplements are made in the USA with domestic + imported ingredients. Our supplier is a National Animal Supplement Council (NASC) Preferred Supplier and is Good Manufacturing Practice (GMP) certified.
Will my dog like the taste?
Will my dog like the taste?
Our supplements are delicious soft chews that have gone through extensive palatability testing to make sure that even the pickiest dogs will love the taste! However, if your dog is one of the rare dogs who doesn't like the taste of our supplements, we recommend breaking up the soft chews into their food or mixing them with cheese or peanut butter. If this still does not work, reach out to us at support@reggie.com.
Can my dog take Reggie's supplements with other medications?
Can my dog take Reggie's supplements with other medications?
If your dog is currently taking any prescription medication, we recommend reaching out to your veterinarian to ensure that there are no issues taking our supplements along with your dog's prescription.
How do I access my account?
How do I access my account?
If you know your login information, you can access your account through the "My Account" page.
To access your existing subscription, please create your account using the email you provided during your first order.
What is Reggie's return policy?
What is Reggie's return policy?
At Reggie, we proudly stand behind our products.For our consumable products (chews, spreads, and powders), we offer a 100% money-back guarantee. If you are not satisfied with our products, you can request to be refunded within 30 days of your very first purchase.
For our physical products (such as our Stimulating Feeder Mat and Soothing Lick Mat), we are able to accept returns on unused products for a full refund. If your product has been used, we are only able to offer a refund in the form of a Reggie gift card.
If you would like to receive a refund, please contact us at support@reggie.com. Refunds will be issued by us at our sole discretion. Refunds will be issued to the form of payment used for the purchase and can take 3-5 business days to process. Shipping is non-refundable and refunds do not include the cost of shipping.
How much does shipping cost?
How much does shipping cost?
Shipping is always free on subscriptions and on all orders over $50. For orders under $50, standard shipping is a $5.99 flat rate.
How long will it take for me to receive my order?
How long will it take for me to receive my order?
We aim to have all orders delivered within 3-7 days. If you need your products more quickly, we offer 2-5 day expedited shipping for a small additional fee.
What payment methods does Reggie accept?
What payment methods does Reggie accept?
Reggie accepts all major credit cards (American Express, Discover, Mastercard, Visa), as well as Apple Pay, Google Pay, Paypal, and Shop Pay.
