Subscribe & Save How To
Your guide to Subscribe & Save
Managing your auto-ship subscription should be as easy as your pup's routine.
That’s why we created this simple guide to walk you through every option—from skipping a month to adding a one-time favorite.
Skip What You Don't Need
Take a break when you need to—skip an entire shipment or just a single item.
1. Log in to your account.
2. Click 'Skip' to skip the entire shipment.
3. Click 'View Details' and click 'Skip' on the individual product you'd like to skip.
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Adjust Your Delivery Timing
Need your products sooner or later? Choose your delivery date or adjust delivery frequency.
1. Click 'View Details'.
2. Either click the next order date or click 'More' then 'Next order date' to choose the date of your next delivery.
3. Click 'More' then 'Edit frequency' to edit the frequency of your shipments.
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Add Extras (Once or Every Order)
Want to try something new or level up your routine? Add one-time items or add to your recurring subscription.
1. Click 'View Details'.
2. Scroll down and click 'Add Product'.
3. Select 'One-time' or 'Subscription' on the selected product.
4. Click 'Add'.
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Apply Your Discount
Don’t miss out on extra savings—here’s how to apply your exclusive discount.
1. Click 'View Details'.
2. Click 'More' then 'Apply discount code'.
3. Enter the discount code.
4. Click 'Apply' and the discount will be added.
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Swap Your Products Anytime
Switch it up without starting over or losing your discount—easy swaps mean you never get stuck with something you don’t need.
1. Click 'View Details'.
2. Find the product you want to swap and click 'Swap'.
3. Choose a new product from the list and click 'Select'.
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